Posted on Dec 7, 2011 in Banking
Whenever we want to save our money, especially when we have hefty sum, we will directly go to the bank. There have been so many reasons to go that way and one of them is the fact that we will have interest whenever we save the money. The bigger the sum is, the greater the interest is.
In addition, banks are also the safest and the most reliable place for saving our money. Even though there have been so many robberies lately, your saving will be replaced by the banks. However, every single thing will be different when you save your money in New Zealand Banks. These banks have the most convenient and comfortable service; whatever your demand is, these banks are at your service. Plus, there are so many programs that you might choose as well. You can take a look more in Citibank, New Zealand. This one is full of services and one of the most famous services is the global credit card or also known as VISA. You can use this card for any purchase in any counterpart of the world. As an alternative, you can also try saving your money in BNZ Bank. This bank is one of the most famous banks in New Zealand and it is famous for having various programs and the programs include investments and alike.
Are you interested in the information above? Certainly, we do believe that you are pretty interested in that information. In the same time, we do believe as well that you would like to try our suggestion above. Well, you are free to try it away and the decision is all yours.
Posted on Dec 5, 2011 in Franchise
Before I franchise my company, I ran one of our mobile service units with a team of workers, in the automotive sector. We often got tips, and I quickly realized that I needed to share those tips with the rest of the crew. As the crew leader, truck manager, and sole proprietor, generally the customer would give me the tip, and it was very easy for me to put in my pocket and forget about it. However, those tips should be distributed amongst the rest of the crew.
After I franchised my company, I made sure that I put this into the confidential operations manual. You see, I wanted the franchisees to realize the power of those tips from the customers, because it increased customer service, and made employees care more. When the employees know they are getting the tips they are more likely to give better service, and be more polite to the customer. In doing so this also causes more referrals and increased business from each and every customer.
If you go into a Starbucks you’ll notice there is a tip jar, and when someone puts money in the tip jar that money is distributed amongst all the employees at Starbucks, based on the numbers of hours they’d worked. This is the fair way to do it, and if each employee knows that they make more money each week, even if it’s only $5-$10 in additional tips, they are liable to give better service to each of us customers in line when we are ordering our Frappachinos. Do you see that point?
What I find very interesting, as now that I retired I do a little franchise consulting, and I often produce franchise manuals for franchising companies, is that many of the franchisors aren’t thinking here, yet so many of them run a mobile service businesses, or companies that survive and thrive other customer service. And when they don’t give good customer service, those franchised outlets fail. I’ve always wondered how come franchisors that develop their perfect business model don’t have such policies.
Posted on Dec 3, 2011 in Management
Business development is important for every business and refers to the action of bringing in customers or clients that are likely to make positive contributions to a company’s bottom line. Business Development is all about establishing relevant and subsisting relationships in the market place.
In this article Alex Margarit offers you an introduction into the world of business development and new business acquisition. Utilizing your existing client base to maximise your inbound sales revenue.
Your existing client or customer base is the number one most important tool to increasing your firm’s business. The most important relationships for any business are those that it holds with its customers. For this reason it is paramount that companies consider their existing customers when identifying ways to increase their market share. Customer service theory tells as that by creating positive experiences with their clients, businesses can often reap big rewards in terms of new business referral with every “raving fan client” avidly promoting the business to others based on their experience.
Prospecting for clients is an important means to increase market share. Prospecting is a valuable part of the sales process and normally involves identifying a targeted list of potential customers that meet with the firm’s marketing objectives. Direct sales campaigns can then be initiated to entice them into becoming a client or customer of the firm.
In any given market there will often be a large number of potential referrers of business that may not necessarily be potential clients. Typical referrers can be industry bodies such as associations or clubs or otherwise other opinion leaders in the market. Opinion leaders are generally people in the market that are regarded as having an insight into the market and who have some measure of influence over target markets. Establishing valid relationships with referrers can be a wonderful source of new business.
- Strategic Alliances and Joint ventures
Establishing strategic alliances and joint ventures can be a great way to maintain a focus on your primary product offering whilst simultaneously expanding your market participation. The basic premise is that there are always a number of firms in any given market who are selling to the same target markets as you are. By creating a strategic alliance with a firm who is not directly competing with you, both parties will be able to collaborate towards the one goal of better servicing their client base. Given that each firm in the alliance has an area of specialization, why re-invent the wheel. An alliance will allow the customer to benefit from a wider product range while both parties can negotiate a referral system for incoming sales.
